Real cases
An agent that answers the usual questions
A services company received the same internal questions every day: how to request leave, which expenses can be claimed, where a given template lives. A Copilot Studio agent connected to their SharePoint answers them in Teams, with the source linked. HR got hours back every week.
Invoice approvals without lost emails
Supplier invoices landed in a mailbox and were approved by replying to the email, or not. With Power Automate every invoice enters a flow with an owner, a deadline and reminders, and is logged in SharePoint. No forgotten invoices since.
Job sheets on the phone instead of paper
Technicians at an installation company filled in paper job sheets and someone typed them into Excel at the end of the day. A mobile Power App, with signature and photo, feeds invoicing directly.
An internal requests portal inside the intranet
A company handled requests to admin (leave, equipment, access) by email. We built an SPFx web part in their SharePoint intranet, also available as a Teams tab, where every request is logged, classified by AI and routed to whoever resolves it, with a deadline. Same interface as the rest of the intranet: nobody had to learn anything new.
Frequently asked questions
Does Copilot see my data? Does it train on it?
Copilot works with the data each user already has access to, inside your tenant, and Microsoft does not use it to train its models. The real risk is internal: a user seeing what they should never have been able to see. That is why we review permissions first.
Do I need a Copilot licence for everyone?
No. The usual approach is to start with a group that will get value from it and expand based on results. Many automations need no Copilot at all.
Does data leave the European Union?
Microsoft 365 lets you keep data in EU datacentres and Copilot respects that location. We verify it in your tenant.
How long until we see results?
A simple automation, days. An agent over your documentation, two to four weeks including permission preparation.
Can we maintain it ourselves afterwards?
Yes. We document and train whoever will maintain it, or we maintain it as part of tenant management.
Power Apps or custom development?
It depends on the case, and we tell you before starting. Power Apps quickly solves forms, flows and internal apps on Dataverse or SharePoint. When you need an interface embedded in the intranet, complex logic or integration with external systems, we build with SPFx, Teams Toolkit and Microsoft Graph. Either way the application is yours, lives in your tenant and inherits its security.